{"product_id":"customer-wall-1","title":"Customer Wall","description":"\u003cp\u003e\u003cb\u003eCUSTOMER WALL POLICY\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eCustomers may be placed on the Wesley Yachts Customer Wall for serious violations, repeated policy violations, or behavior that creates a financial, safety, or operational risk.\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eA customer may be placed on the Customer Wall for:\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cb\u003eNo-Show \/ Last-Minute Cancellation — Failing to show up or canceling without following the cancellation policy.\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003ePayment Issues — Chargebacks, fraudulent payments, disputed payments without valid cause, or intentionally failing to pay an agreed balance.\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eFraud or False Information — Providing false identification, false contact information, or misleading reservation details.\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eProperty Damage — Intentionally or negligently damaging the yacht, equipment, furnishings, or other property.\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eTheft — Removing property or equipment from the yacht without authorization.\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eUnsafe Behavior — Fighting, threatening crew, reckless behavior, or refusing to follow the captain or crew’s safety instructions.\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eUnauthorized Guests — Bringing additional guests who were not included in the reservation without approval.\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eUnauthorized Items or Activities — Bringing prohibited items or conducting activities that violate yacht, marina, or applicable rules.\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eAbusive or Disrespectful Conduct — Harassment, threats, discrimination, or repeated inappropriate behavior toward staff or crew.\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eRepeated Violations — Multiple policy violations, even if each individual violation is minor.\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eCUSTOMER WALL STATUS\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003ePlacement on the Customer Wall may result in:\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cb\u003eFuture reservations being declined.\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cb\u003eAdditional deposits or verification requirements.\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cb\u003eRefusal of service.\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cb\u003eCancellation of future reservations when permitted under the applicable booking terms.\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eWesley Yachts reserves the right to review each situation individually. Placement should be based on documented conduct or a legitimate business reason and should not be used for discriminatory purposes.\u003c\/b\u003e\u003c\/p\u003e","brand":"Wesley Yachts ","offers":[{"title":"Default Title","offer_id":64581525930353,"sku":null,"price":0.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1041\/1691\/2497\/files\/C77115B4-11F5-425C-88CC-951E65DB063C.jpg?v=1789196021","url":"https:\/\/wesleyyachts.com\/products\/customer-wall-1","provider":"Wesley Yachts ","version":"1.0","type":"link"}